Axle Health - Dashboard and API high latency – Incident details

All systems operational

Dashboard and API high latency

Resolved
Major outage
Started 4 days agoLasted about 1 hour

Affected

Dashboard

Major outage from 5:24 PM to 5:57 PM, Operational from 5:57 PM to 6:36 PM

Patient Booking Portal

Major outage from 5:24 PM to 5:57 PM, Operational from 5:57 PM to 6:36 PM

Public APIs

Major outage from 5:24 PM to 5:57 PM, Operational from 5:57 PM to 6:36 PM

Android Clinician App

Major outage from 5:24 PM to 5:57 PM, Operational from 5:57 PM to 6:36 PM

iOS Clinician App

Major outage from 5:24 PM to 5:57 PM, Operational from 5:57 PM to 6:36 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Services have recovered and we have identified root cause

  • Investigating
    Investigating
    We are currently investigating this incident.